Collaborative Communications Uberflip

Hawaii Quality Aftershool Guidelines

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1 CATEGORY 1: Program Sta and Environment Guiding Principal 1: Sta relates to all children and youth in positive ways and use positive techniques to guide their behaviors. "Quality Environments" Quality Guidelines 1.1. Sta treats children/youth with respect and listens to what they say. Children/youth's comments are taken seriously. • Sta uses encouraging, arming and supportive language (e.g. "I understand…", "I hear…"). • Sta does not interrupt when a child/youth is speaking. Sta makes eye contact when culturally appropriate and pays attention to children/youth when listening to them and shows interest by extending the conversation. Quality Guidelines 1.2. Sta creates a welcoming and comfortable environment for children/youth and their families. • Sta introduces themselves and uses a friendly tone of voice and greets all children/youth and families by name at beginning of session and explains about the program. • Sta smiles often and appears friendly and approachable.

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